Search for Jobs

4 Results
Merck & Co., Inc.
Netherlands, NA, Netherlands
22 hours ago
Merck & Co., Inc.
NA, Netherlands
22 hours ago
Merck & Co., Inc.
Waarderweg, NA, Netherlands
5 days ago
Amsterdam, NA, Netherlands
7 days ago
Merck & Co., Inc.
Netherlands, Netherlands
22 hours ago


Job Description

Subject to applicable law, all prospective hires will be required to demonstrate that they have been fully vaccinated for COVID-19 or intend to be vaccinated for COVID-19 by November 1, 2021, or qualify for a medical or religious accommodation to this vaccination requirement. Hired candidates who are not vaccinated by November 1, 2021, and who have not been approved for a legally-required medical or religious accommodation will be subject to disciplinary action up to and including termination of employment, subject to applicable law.

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

Animal Health:

Our Animal Health division is a trusted global leader in veterinary medicine, dedicated to the health and well-being of animals. We are a global team of professionals working together to make a positive difference in animal care and the world's food supply and have a deep sense of responsibility towards our customers, consumers, animals, society and our planet. We offer one of our industry's most innovative portfolio of products, services and technologies that serve to prevent, treat, and control diseases across all major farm and companion animal species.

About the Position:

The Animal Health IT Customer Master Data Lead collaborates across all levels of the organization, from senior management to tactical execution- to understand data and reporting needs and propose customer master data management (MDM), data, and analytics services and solutions. Working in a matrixed environment, you will direct all aspects of the design, development, and delivery of easy-to-use reports, dashboards, and self-service MDM and analytics capabilities. You will cultivate an environment that generates innovative ideas, and you will execute them in partnership with internal business partners, IT colleagues, and outside vendors. You will standardize key performance indicators, automate insight generation, and deliver relevant, meaningful recommendations.

Welcome to Our Team:

We are the Information Technology (IT) organization of our Animal Health company. Within IT, our team is responsible for partnering with business leaders to provide technology solutions that enable Animal Health to be agile, data-focused and ensure reliability of product supply. The position reports to the Animal Health IT Enterprise Master Data and Supply Chain Lead and is a member of the management team.

Primary Responsibilities:
  • Work closely with business partners, identify and interpret business needs and lead configurable, customer MDM and technology solutions.
  • Build and review requirements for the customer MDM and analytics platform including the platform's UI/UX.
  • Understand your partner personas, deliver a fantastic user experience, balancing user's desires and the technology's capabilities.
  • Develop and own ongoing support for product materials including training documentation, wiki pages, and product guides. Ensure data integrity across all performance-based metrics and reporting.
  • Direct end-to-end Customer MDM Program delivery teams and establish the product roadmap.
  • Serve as the Customer MDM team business liaison, providing stakeholder relationship management across the Animal Health division, including setting priorities, developing Customer MDM, data governance and analytics comprehension within the business, and aligning the MDM, data governance and analytics product and service to support business priorities. Collaborate with business, platform, data enablement, and IT teams to standardize department tools and cross-train teams to use them.
  • Research and evaluate MDM, data governance, analytics tools and technologies, making recommendations for new capabilities that are aligned with the company's strategic goals and improve business results.

Your Daily Activities include, but are not limited to:
  • Management - Responsible for design and implementation of strategic, aligned and compliant solutions to support business initiatives. Support management vision, strategy and policy for building a high-performance engagement model with business partners.
  • Process and Insight - Realize core sustainable processes and enablers of successful delivery. Practice and foster a mindset of leveraging analytics to gain insights and for data-focused decision making.
  • Relationships - Build exceptional relationships with stakeholders which are focused on meeting the business needs and most value for investments.
  • Organizational Change Management - Demonstrate and drive high quality change management practices with clients and stakeholders while implementing solutions that are sustainable. Be a role model of management capabilities and behaviors.
  • Global - Ensure that the solutions are aligned IT platforms and supports business strategy.
  • Diversity - Respect diversity on teams, different perspectives, ideas, knowledge while working towards a common goal.

  • A Bachelor's degree in computer science, engineering, or a related discipline.

Experience and Skills:
  • Minimum of 7 years of business intelligence, master data management, data governance and analytics.
  • Minimum 3 years of experience with MDM/Data Governance/Analytics Tools (e.g., SAP MDG, Aera analytics and data quality management, Collibra Data Governance, Informatica MDM and Tibco Spotfire).
  • MDM solution experience- build and operate within pharmaceutical is a plus.
  • Experience working with customer engagement model, customer and product master data management, sales and marketing and supply chain data is highly preferred.

Additional Skills:
  • A demonstrated record of success as a Master Data Professional in the pharmaceutical/consumer manufacturing or related industry with deep knowledge on data and business processes and systems.
  • Ability to design and execute MDM, data governance and analytics solutions.
  • Ability to evaluate complex situation and processes and effectively integrate and synthesize the data to form a complete cohesive picture.
  • Proven self-starter with high standards of excellence and an innovative mind.
  • Exceptionally well-developed interpersonal skills and ability to negotiate and effectively influence stakeholders and business strategy.
  • The ability to navigate cross-divisional programs, coordinate projects and processes across regional/global boundaries, and build effective cross-functional teams.
  • Excellent communications skills, with the ability to communicate at all levels within the organization.
  • A team player who places great emphasis on collective achievements and team diversity.

Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

Who we are ...

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for ...

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us-and start making your impact today.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Residents of Colorado

Click here to request this role's pay range.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

EEOC GINA Supplement

OFCCP EEO Supplement

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

No relocation

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:


Valid Driving License:

Hazardous Material(s):

Number of Openings:

Requisition ID:R143850

Job Information

  • Job ID: 59364437
  • Location:
    Netherlands, Netherlands
  • Company Name: Merck & Co., Inc.
  • Position Title: Director, Customer Master Data Domain Lead
  • Job Type: Full-Time
Jobs You May Like